What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Street Heating and Cooling, we know that picking a company you can believe in to complete AC repair in Rapid City is important. We understand how important it is to find a dependable company that does great work. We can help. Figuring out the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is typically a good one.
  2. Is your company insured? Any pro that works in your home should have liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can provide? A trustworthy company that offers AC repair should have a variety of references they’ll readily provide you. Call these references and figure out all the details about AC repairs the prospective company has done.
  5. Will you offer a written estimate? Make sure to get a written estimate so you can review all the facts involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you get rid of companies you aren’t planning to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you go with has experience working on your particular equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Street Heating and Cooling a call at 605-206-3915. We’re happy to help!